1. Introduction
We are committed to respecting the privacy and confidentiality of the personal data that is made available to you and that is why in this Privacy Policy you will find information on how the data is treated in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation. The use of this website is governed by the following terms and conditions, which the user is obliged to fully respect. The user should not use this website if he does not agree with these terms and conditions.
2 – Your consent
By using our website and platforms, you agree to our Privacy Policy.
3 – Why do we process personal data? The personal data collected are mainly used to respond to information and contact requests, contractual management, services provision and communication of products changes and subscribed services, however, with your consent, they can also be used in new products and services promotions and company news, in evaluation surveys and in legally mandatory information actions.
4 – What personal data are collected?
Usually, the personal data collected is limited to Name, Address, Telephone / Mobile Number, Taxpayer Number, E-mail Address, but other necessary data may be collected in order to provide products or services. Additionally, when emails are sent, statistical data is collected that allows to know the behaviour of each subscriber in relation to the email received.
5 – How are personal data collected?
Overall, personal data is collected when you subscribe to one of our products or services, and some of the personal data is mandatory in order to provide the service.
We also collect your data when you subscribe newsletters, to respond to your messages and requests for information, to analyse and formalize your application for partner or collaborator, for the website operations and management, to prevent fraud and to maintain a record of your contact details. We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no relation to those purposes for which they were initially collected. However, the provision of incorrect or inaccurate data is your sole responsibility.
6 – Minor’s Data
The website is not aimed at minors under 16, so we ask that these minors do not use the website and do not provide us with personal data.
7 – Sensitive data
We expressly request that you do not send us and do not disclose any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union association, genetic information, biometric information, data relating to the health or data relating to the sexual life of a natural person or sexual orientation. These personal data will be immediately deleted.
8 – What is the personal data retention period?
It is important to mention that the personal data you provide us will be kept for a maximum period of ten years. However, in certain cases we may retain data for longer periods, in particular when the Law requires.
9 – Right of access, rectification and data updating.
Under the terms of the applicable legislation, you are guaranteed, as the data owner, the right, at any time, to access your personal data, request its rectification or amendment, oppose the data treatment, except for strictly necessary to service provision and / or request data portability, request your data removal for marketing or telemarketing purposes or inclusion in subscriber lists and information services. You can request any of the actions mentioned above through our contact page on the website, using the most convenient and accessible means to your needs, establishing communication with us through the contacts: + 351-234941829 | geral@asilva-lda.com | Rua do Barreiro, nº 95 – Costa do Valado 3810-808 Oliveirinha – AVEIRO – PORTUGAL
If you ask us to delete some of your personal data or all of it, some of the services requested may not be provided to you, preserving the personal data necessary for the fulfilment of your legal obligations. We reserve the right to request access to identifying elements of the request author to prove their identity.
10 – Disclosure of information to third parties
We do not sell or commercialize your data. Within the scope of its activity, we may use third parties to provide certain services, which may imply access, by these entities, to the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually imposing these entities to put in place the appropriate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity, and confidentiality. Personal data may also be made available to courts and other competent authorities, in strict compliance with the law, namely, when they are necessary for the resolution of disputes related to billing and for activities related to the protection of public security, the defence and security of the State and the prevention, investigation or detection of criminal offenses.
11 – Security
Ensuring the confidentiality, integrity and data availability is a commitment we make to all our customers and users. In this sense, we follow the best information security management practices, requiring our employees to strictly comply with the strict rules, ensuring the security of the personal data that is communicated to us, that the use of such data for any other purposes than those defined in the contract, is forbidden, nor correlate them with other data that are available. We alert you to the fact that the data circulating on the Internet are not fully protected against possible diversions, and the communication of access passwords, passwords, confidential codes, and any sensitive information are made under your entire responsibility.
12 – Links to third party websites
The links on this website may lead to other websites. We are not responsible, approve or in any way support or subscribe to the content of these websites, or the websites linked to or referred to in them.
13 – Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly. All changes will take effect immediately after being posted on the website.
If you are opposed to changes in our privacy policy, you should stop using our services, including the website.
14 – General provisions
We are not responsible for damages resulting from viruses that can infect the user’s computer or network, or other assets, due to access to our website with the content transfer to the user’s computer or network.
15 – Contacts, doubts and questions
If you have any questions or concerns, or if you want to update, delete or change any personal information we have related to you, or if you have a concern about the way we handle any privacy issue, contact us through our contact page on the website, using the most convenient and accessible way to your needs, establishing communication with us through the contacts: + 351-234941829 | geral@asilva-lda.com | Rua do Barreiro, nº 95 – Costa do Valado 3810-808 Oliveirinha – AVEIRO – PORTUGAL.
16 – Disputes Arbitration
In the event of a dispute, the consumer may resort to any Alternative Dispute Resolution Entity with competence in the Aveiro district area or with competence at the national level. More information at Consumer Portal https://www.consumidor.gov.pt
17 – Cookies
All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the “settings” or “preferences” menu of your browser. To learn more about cookies, including how to see what cookies were created and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various browser providers. However, by disabling cookies, it may affect, partially or totally, your browsing experience on the website. To provide visitors with a greater choice about how their data is collected by Google Analytics, Google developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Brower Opt-out extra. We use cookies on this website. A cookie is a small text file that identifies your computer on our server. The cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information. https://www.allaboutcookies.org/
This website uses cookies that serve to help determine the usefulness, interest, and number of accesses to the website, allowing faster and more efficient navigation of the website, eliminating the need to repeatedly enter the same information. The use of cookies by this site will always presuppose your prior consent.
17.1 – Additional information about cookies that may eventually be used on this website:
https://wordpress.org/support/article/cookies/
https://policies.google.com/technologies/cookies?hl=pt-PT
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=pt-PT
https://jetpack.com/support/extra-sidebar-widgets/cookies-consent-banner/https://automattic.com/cookies/
https://docs.woocommerce.com/document/woocommerce-cookies/#
https://wpml.org/documentation/support/browser-cookies-stored-wpml/
17.2 – Tools to check which cookies are used on this website:
https://www.cookieyes.com/how-to-check-cookies-on-your-website-manually/
https://www.cookieserve.com/